FAQ

Frequently Asked Questions


100%. Our offering is expertly curated by the best luxury fashion retailers around the globe and our retailers guarantee all items are authentic.
You can be the first to know! To be notified if a sold-out item becomes available again, click on 'Size Unavailable?' on the item’s page, select the size you need, and then enter your email address.
Yes, you might be able to cancel some items before we prepare your order. Just send an email to [email protected] and we'll be happy to help you out.
No, all you need is an email address. We recommend that you register for an account to start adding pieces to your Wishlist, but, you can also place and track orders as a guest and sign up at a time that suits you.

It's easy! Here’s how:

  1. Choose a category or designer from the top navigation menu or search to explore a specific style or trend.

  2. Select your desired piece, select a size and click ‘Add to cart’. Once you've added all items, it's time to checkout under ‘Summary’.

  3. Sign in to your account or, if you've not yet created one, proceed via guest checkout.

  4. Enter your address, payment method and delivery details to complete your order. That's it – we'll confirm the order and it will be carefully prepared and shipped to you, with updates every step of the way.